Information We Collect

At aurenilqovia, we collect information that helps us provide better financial forecasting services and improve your overall experience with our budget planning platform.

Personal Information

When you register for our services or interact with our platform, we collect personal details including your name, email address, phone number, and residential address. This information is essential for account creation and service delivery.

• Full name and contact information when you create an account
• Financial data you input for budget forecasting purposes
• Communication preferences and marketing consent
• Payment information when you subscribe to premium features
• Technical information about your device and browser settings

Automatically Collected Data

Our systems automatically collect certain information when you use our platform, including IP addresses, browser types, operating systems, and usage patterns. This data helps us understand how our services are used and identify areas for improvement.

How We Use Your Information

Your information serves specific purposes related to delivering our financial planning services and maintaining our platform's functionality.

Service Delivery

We use your personal information primarily to provide our budget forecasting services. This includes processing your financial data to generate predictions, sending account notifications, and providing customer support when you need assistance.

• Creating and maintaining your user account
• Processing your budget data to generate forecasts
• Sending service updates and important notifications
• Providing technical support and responding to inquiries
• Improving our algorithms and forecasting accuracy

Communication and Marketing

With your explicit consent, we may use your contact information to send educational content about financial planning, product updates, and relevant industry insights. You can opt out of marketing communications at any time through your account settings or by clicking unsubscribe links in our emails.

Information Sharing and Disclosure

We maintain strict policies regarding when and how we share your information. Your privacy is our priority, and we only share data in specific, limited circumstances.

Service Providers

We work with trusted third-party service providers to deliver our services effectively. These partners include cloud hosting services, payment processors, and customer support platforms. All service providers are bound by contractual obligations to protect your information and use it only for specified purposes.

• Cloud storage providers for secure data hosting in Australia
• Payment processors for subscription and billing management
• Email service providers for communication delivery
• Analytics services to improve platform performance
• Customer support tools to resolve your inquiries

Legal Requirements

In certain circumstances, we may be required to disclose your information to comply with legal obligations, court orders, or regulatory requirements. We will always notify you of such requests unless prohibited by law.

Your Rights and Choices

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to helping you exercise these rights and maintain control over your data.

How to Exercise Your Rights

To exercise any of these rights, contact us at info@aurenilqovia.com or send a written request to our address listed below. We may need to verify your identity before processing certain requests to protect your information security.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Technical Safeguards

Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted using AES-256 encryption, and we maintain regular security audits to identify and address potential vulnerabilities.

• SSL/TLS encryption for all data transmission
• Encrypted database storage with restricted access
• Regular security assessments and penetration testing
• Multi-factor authentication for administrative access
• Automated backup systems with encryption

Access Controls

We maintain strict access controls ensuring that only authorized personnel can access your information, and only when necessary for service delivery or support. Our team receives regular privacy and security training.

Data Retention and International Transfers

We retain your personal information only as long as necessary to provide our services and comply with legal obligations.

Retention Periods

Active account information is retained while your account remains active and for a reasonable period afterward to allow for account reactivation. Financial data used for forecasting is typically retained for up to three years after account closure to comply with financial record-keeping requirements.

International Data Transfers

Your personal information is primarily stored and processed within Australia. However, some of our service providers may be located overseas. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

• Primary data storage remains within Australian data centers
• International transfers are limited to essential service providers
• All overseas providers must meet equivalent privacy protection standards
• Data transfer agreements include specific privacy safeguards

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your user experience and improve our services.

Types of Cookies We Use

We use essential cookies for platform functionality, performance cookies to understand how you interact with our services, and preference cookies to remember your settings. We do not use cookies for targeted advertising purposes.

• Essential cookies for login and security features
• Analytics cookies to improve platform performance
• Preference cookies to remember your settings
• Session cookies for temporary data during your visit

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We'll notify you of any significant changes through email or prominent notices on our platform.

Minor updates may be posted directly to this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.